Shipping Policy
Last updated: 19/04/2025
Thank you for shopping with Nyx Clothing. Please read below for information on how we handle shipping and delivery.
📦 Order Processing Time
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All orders are processed within 1–2 business days.
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Once your order is processed, it enters our fulfilment stage.
🌍 Delivery Times
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We currently ship only within the United Kingdom.
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Our dresses are sourced globally (USA, Italy, and the Far East), so please allow 14 to 21 business days for delivery after processing.
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You will receive a confirmation email once your order has been shipped.
🚚 Delivery Method
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Standard delivery is used for all orders.
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Shipping is handled through reliable courier services and requires a signature upon delivery.
📮 Shipping Costs
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Shipping costs are calculated at checkout and vary depending on your location within the UK.
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Occasionally, we may offer free shipping promotions.
🛑 Delivery Delays
We aim to meet all estimated delivery times, but delays can occasionally occur due to customs, weather, or courier issues. If there is a significant delay, we will contact you.
📧 Incorrect or Missing Deliveries
If you do not receive your package within the expected delivery window, please email us at info@nyxclothing.co.uk. We're here to help!
❌ Delivery Refused or Unable to Deliver
If delivery fails due to an incorrect address or missed attempts, and is returned to us, we may contact you to arrange redelivery. In such cases, additional shipping fees may apply.